The Triceratops and Friends were having a peaceful day until the volcano erupted!
A tray puzzle is made up of a board with a recessed center with a raised edge frame, plus removable puzzle pieces. This allows the durable puzzle pieces to fit into the tray creating one flat surface when completed, just like a regular jigsaw puzzle. When the puzzle pieces are removed from the board, you'll find a greyed out image as the background. This greyed out image also has definitive lines to give the puzzler two clues: the shape of the puzzle piece and the image printed on it. Originally, our tray puzzles were intended for young children, but we quickly realized that seniors enjoyed these puzzles as well, particularly those living with dementia. This is why our image selection hopefully appeals to both the young and the young at heart
For ages 3+.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at jigsaws@lunesdalebooks.uk.
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